Refund & Return Policy

Last Updated: [Insert Date]

At Nail Berry, we take pride in providing high-quality press-on nails and accessories. Each order is carefully checked and packed before dispatch. Due to the nature of our Products (personal-use beauty items), we maintain a strict no-return policy once the product has been opened or used.

Please read our policy carefully before placing your order.

1. Returns & Exchanges

Returns are not accepted for hygiene and safety reasons, once the packaging is opened or tampered with.

We only accept replacements in the following cases:

You received a defective or damaged Product.

You received the wrong Product in your order.

2. Replacement Process

To request a replacement:

Email us at [Insert Email] or WhatsApp us at [Insert Number] within 48 hours of delivery.

Provide your order ID and clear photos/videos showing the issue.

Our team will review and confirm eligibility.

If approved, we will arrange for a replacement or issue store credit.

3. Refunds

Refunds are only applicable if:

We fail to dispatch your order.

Your order is cancelled before dispatch.

Refunds will be processed to your original payment method within 7–10 business days.

Shipping charges (if any) are non-refundable.

4. Cancellations

Orders can be cancelled only before dispatch.

Once shipped, cancellations are not allowed.

5. Non-Returnable Items

For hygiene and safety, the following cannot be returned:

Opened or used press-on nails and accessories

Customized nail sets

Discounted or sale items

6. Contact Us

For any queries regarding our Refund & Return Policy, contact us at:

Nail Berry
[Insert Registered Address, Nagpur]
Email: [Insert Email]
Phone: [Insert Phone]