Shipping Policy
Last Updated: [Insert Date]
At Nail Berry, we aim to deliver your favorite press-on nails and accessories to your doorstep quickly and securely. Please review our shipping terms below.
1. Processing Time
All orders are processed within 2–3 business days after payment confirmation.
During peak seasons, sales, or special launches, processing may take an additional 1–2 business days.
Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Timelines
Standard delivery within India: 4–7 business days (depending on location).
Metro cities may receive orders earlier, while remote areas may take slightly longer.
Delays caused by courier partners, weather conditions, or unforeseen events are beyond our control, but we will keep you informed.
3. Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before payment.
We may offer free shipping on orders above a specified value (as mentioned on the Website from time to time).
4. Order Tracking
Once shipped, you will receive an email/SMS/WhatsApp notification with tracking details.
You can track your order status using the tracking link provided.
5. Incorrect Address & Non-Delivery
Please ensure the shipping address, contact number, and pin code are accurate at checkout.
We are not responsible for non-delivery due to incorrect details provided by the customer.
If a package is returned due to incorrect address or failed delivery attempts, reshipping charges may apply.
6. International Shipping
Currently, we ship within India only.
International shipping will be introduced soon — updates will be shared on our Website and social media.
7. Damaged or Lost Packages
If your package arrives damaged, please notify us within 48 hours of delivery with photos/videos.
In case of lost shipments, we will coordinate with the courier partner and either send a replacement or issue store credit/refund.
8. Contact Us
For any shipping-related queries, reach out to us at:
Nail Berry
[Insert Registered Address, Nagpur]
Email: [Insert Email]
Phone: [Insert Phone]